Memphis Light, Gas and Water (MLGW) engineers took Bill Gates to heart when he stated, “Your most unhappy customers are your greatest source of learning.” Pursuing that line of thinking, MLGW decided ...
B2B renewals are won or lost 180 days before the contract expires. Dow serves as the gold standard for linking experience to commercial growth.
Founded in 1903, Salt River Project (SRP) is one of America’s largest public power utilities. It provides electricity to around a million customers in a 2,900-square mile service area that spans three ...
Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...
Didcom is recognized for driving customer acquisition and operational transformation through engineering excellence and intelligent mobility solutions. SAN ANTONIO, Feb. 3, 2026 /PRNewswire/ -- Frost ...
Reliability engineering is a critical discipline that integrates engineering principles with advanced statistical techniques to ensure that products perform consistently over their intended lifespan.
As part of its ongoing digitisation strategy, EDF Energy UK is shifting its approach to software development to site reliability engineering (SRE), supported by Dynatrace. With SRE, observability ...
HERNDON, Va., Oct. 28, 2025 /PRNewswire/ -- ST Engineering iDirect, a global leader in satellite communications, today announced its AI-powered network analytics platform proof of concept that enables ...
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