A new GAO survey of eight agencies found that shared services providers are providing operational efficiencies, cost savings and better cybersecurity.

"What Elliot Richardson did was to preserve our institution of government, but to also signal where people need to be paying attention," NAPA's Blockwood said.

TO MEET THE CHALLENGE AND JOIN THE FORCE. SERGEANT, IMAGINE HAVING YOUR LAST NAME BE SYNONYMOUS WITH SOMETHING LIKE A SERVICE CAREER. THAT’S WHAT HE’S BEEN ABLE TO DO IN YORK. THAT LAST NAME IS BAEZ.

COLORADO SPRINGS, Colo. — Daryl Griffin is a volunteer high school football coach... "Coach Griffin is a good person," said Mesa Ridge High School senior Avant Wright. "He's definitely a players coach ...

If someone were to ask me how important is customer service in today’s digital day and age, I’d argue it’s more important than ever. And I’m not going on a limb when I say that—83% of consumers agree ...

Ryan Hart has spent much of his life in motion. As a child, he regularly moved around Missouri and Kansas, and after college, he found himself in Washington, D.C., and then Florida. But during the ...