As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

GREEN BAY, Wis. (WBAY) - You may get a pop-up that looks like a security warning, telling you that there’s a major issue with your computer. However, you shouldn’t follow the directions on the screen.

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

CINCINNATI (WKRC) — Scammers are posing as tech support representatives from major companies like Microsoft, Google, or Apple, attempting to deceive users into giving up sensitive information. Despite ...

When a problem pops up with your computer and you want to find the tech support number, Google’s a good place to find it, right? Wrong! A growing number of people are being victimized when they call ...

A retired lawyer thought he was calling Microsoft for tech support. But the phone number he found on Google didn’t connect him with Microsoft. Instead, the person who picked up the phone, "Alex," and ...

GREEN BAY, Wis. (WBAY) - A message pops up on your computer: “Your computer has been locked up.” “A scare tactic on this fake pop-up that looks like a virus,” says Nathan Drager, president of Quantum ...

GRAND RAPIDS, Michigan. — Computers have become an essential part of this tech-driven world. They can be our best friends or our worst enemies. So much information and data is stored within them that ...